24 November 2025
When the Marlborough Refinery group first sat together at the start of the programme, there was a shared sense of possibility mixed with the quiet uncertainty that often comes with running a small business. People arrived with questions about their offer, their direction, and what their next steps should be. What followed was a genuine shift built through honest work, clear structure, and supportive guidance.
That shift showed up in every corner of the room.
Across the programme, understanding of business foundations rose from 2.8 to 4.1. Clarity around customers grew from 3.0 to 4.2. Confidence in financial and operational needs increased from 2.4 to 3.6. And knowing what to improve in the business climbed from 2.4 to 4.3. These changes represented people finding their footing, trusting their decisions, and recognising their own capability.
The reflections we heard captured that feeling even more clearly.
One participant told us:
“I’ve had the best experience on the Refinery course. Our group brought together such inspirational business owners. The homework was incredibly beneficial and helped me overcome the lack of clarity and confidence in what I do and the change I can create for others.”
Another shared:
“I feel so much clearer about my direction and vision. The Future Smiths are amazing course leaders and I’ve learnt so much to make my business more enjoyable and successful.”
And there was a line that stayed with all of us:
“The Refinery was exactly what I needed at exactly the right time.”
By the end, each person walked away with a clear plan, a stronger sense of purpose, and the confidence to move forward at their own pace. The Marlborough cohort reminded us that progress doesn’t need grand gestures it comes from small, steady steps taken with intention.
At The Future Smiths, we believe in supporting people to shape their own future. This group showed just how powerful that can be when people commit to their growth, lean into the process, and allow themselves to gain clarity.
We’re incredibly proud of what they’ve built, and we can’t wait to see where they go next.
